Privacy Policy

Last updated: 23 June 2026

Two_22 (“we”, “us” or “our”) is committed to protecting your privacy. This policy explains what personal information we collect when you visit our website or get in touch about our Sage Intacct consulting services, how we use it, and the rights you have under UK data protection law. It is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Two_22 is a Sage Intacct consultancy based in Newcastle Upon Tyne, United Kingdom. For the purposes of UK data protection law, we are the “data controller” of the personal information you provide to us. If you have any questions about this policy or how we handle your data, you can reach us using the contact details at the end of this page.

Information we collect

We only collect information that we genuinely need. Depending on how you interact with us, this may include: your name; your email address; your telephone number; the name of your organisation; and any details you choose to share with us in the “What’s broken?” field of our contact form or in subsequent correspondence.

When you book a consultation or an appointment through our scheduling tools, we also collect the date, time and any notes you provide so we can prepare for and attend the meeting.

We do not intentionally collect special category data (such as information about your health, race, religion or political opinions). Please do not send us this kind of information unless it is strictly necessary.

How we use your information

We use your personal information to respond to your enquiries and provide the help you have asked for; to arrange, prepare for and deliver consultations, appointments and our consulting services; to send you information and correspondence relevant to a project or enquiry; to manage our relationship with you and keep appropriate business records; and to comply with our legal and regulatory obligations.

Our legal basis for processing

Under the UK GDPR we must have a lawful basis for using your personal information. Where you contact us or request our services, we rely on taking steps at your request before entering into a contract, and on the performance of that contract. Where we send you relevant business communications or keep records, we rely on our legitimate interests in operating and promoting our consultancy, provided these are not overridden by your rights. Where the law requires it, for example for certain marketing, we rely on your consent, which you can withdraw at any time.

Cookies and analytics

Our website may use cookies and similar technologies to help the site function and to understand how visitors use it. Essential cookies are needed for the website to work properly. Any non-essential or analytics cookies are only used where permitted, and you can control or refuse cookies through your browser settings or any cookie banner shown on the site. Turning off some cookies may affect how parts of the website behave.

Sharing your information

We do not sell your personal information, and we never share it for unrelated marketing. We may share it with trusted service providers who help us run our business, such as website hosting, scheduling, email and cloud storage providers, who act on our instructions. We may also share information where we are required to do so by law, or to establish, exercise or defend legal claims. Where our providers are based outside the UK, we take steps to ensure your information is protected by appropriate safeguards.

How long we keep it

We keep your personal information only for as long as we need it for the purposes set out in this policy, including to meet any legal, accounting or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.

Your rights

Under UK data protection law you have a number of rights over your personal information. These include the right to be informed about how we use it; to request a copy of the information we hold; to ask us to correct inaccurate information; to ask us to delete it in certain circumstances; to restrict or object to our processing; to data portability; and to withdraw consent where we rely on it. You will not usually have to pay to exercise these rights, and we will respond within the time limits set by law. To make a request, please contact us using the details below.

How we keep your information safe

We take the security of your personal information seriously and use appropriate technical and organisational measures to protect it against loss, misuse and unauthorised access. While no method of transmission over the internet is completely secure, we work hard to safeguard the information you share with us.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this page periodically.

Contact us and complaints

If you have any questions about this privacy policy, or you would like to exercise any of your rights, please get in touch:

Two_22

Email: hello@two22co.com

Phone: +44 7538 399 047

Unit 6, Lynnwood Terrace, Lynnwood I8 Enterprise Centre, Newcastle Upon Tyne, NE4 6UL

If you are not happy with how we have handled your information, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk. We would, however, appreciate the chance to put things right first, so please do contact us.